29 Apr 2025

29 Apr 2025

29 Apr 2025

Privacy Policy

1. Introduction

At Tectus Protection, Inc. (“Tectus,” “we,” “our,” or “us”), we prioritize your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, mobile applications, and platform services.

By accessing or using Tectus, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, billing information, and details you provide when creating an account, submitting a booking request, or communicating with us.

  • Service Information:
    Details related to your booking history, service preferences, and communications with security providers through the Platform.

  • Technical Data:
    IP address, device type, operating system, browser type, usage data, and cookie information collected automatically when using our Platform.

  • Location Data (optional):
    With your permission, we may collect geolocation data to improve service matching and user experience.

3. How We Use Your Information

We use your information for purposes including:

  • To operate, maintain, and improve the Platform.

  • To facilitate service bookings and communication between users and security providers.

  • To provide customer support and respond to inquiries.

  • To send service updates, promotions, and marketing communications (you may opt out at any time).

  • To comply with legal obligations and enforce our policies.

  • To protect against fraud, abuse, and unauthorized access.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.
However, we may share your information with:

  • Security Providers:
    To fulfill your service requests, certain necessary details may be shared with the third-party security providers you engage through the Platform.

  • Service Providers:
    We may share data with trusted partners who help us operate the Platform, such as payment processors, hosting providers, and communication tools.

  • Legal Authorities:
    We may disclose information where required to comply with applicable law, legal processes, or governmental requests.

5. Data Protection & Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission and storage

  • Access controls and authentication protocols

  • Regular security audits and monitoring

While we strive to protect your information, no system is 100% secure. You acknowledge that you use the Platform at your own risk.

6. Cookies & Tracking Technologies

Our website and mobile applications may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze site and app traffic

  • Provide personalized features

You can modify your browser or device settings to control cookies; however, disabling cookies may affect functionality.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to access, update, correct, or delete your information

  • The right to object to processing or request restriction of your data

  • The right to data portability (where applicable)

  • The right to withdraw consent at any time (without affecting prior processing)

To exercise your rights, please contact us at info@tectusprotection.com.

8. Third-Party Links

The Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be effective when posted on this page with an updated "Effective Date."

We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@tectusprotection.com

By using Tectus, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy.